speaking Events
the customer conference London, UK
Infusion 360 Conference New York City, USA
Infusion 360 Conference New York City, USA
Join Sandy Yu, Growth Executive at Revenue Retention Advisors LLC at The Customer Conference EUROPE 2024 on January 25! Register TODAY with discount code: TCC4SPEAKERS.
Infusion 360 Conference New York City, USA
Infusion 360 Conference New York City, USA
Infusion 360 Conference New York City, USA
Thrilled to announce our distinguished speaker, Sandy Yu for #INFUSION360 - A summit fusing Product Management, Experience and Info!
Podcasts
Pay attention to your customers to maximize growth!
Customer-Led Growth is a strategy that focuses on driving additional revenue and customer loyalty by focusing on your current customers rather than on new customer acquisitions. Her Customer Growth Framework is designed to increase Net Revenue Retention, drive more referrals from customer advocates, and motivate teams to deliver value.
Ruthlessly prioritize for productivity and success
Knowing that there can only be one priority at a time, how do you select what to focus on? Here are some of the questions being discussed:
- Prepare by understanding the resourcing, the organizational needs, and the cost of NOT doing it for each potential priority
- Decide after gathering data (but don't let the research go on too long!)
- What are the responsibilities of the leader in helping the team successfully work on the prioritized project?
- How can you utilize routines to make it outcomes focused without stifling creativity?
Is your voice of the customer (voc) program working?
Today on the Nuffsaid podcast we spoke with Sandy Yu, the Global Lead of Oracle Cloud Infrastructure Advisory Boards, about how a Voice of Customer program can provide real value to an organization and prove its effectiveness to the executive team. If you’re unsure of whether or not your VOC program is working, this is a must-listen episode.